Overview

KOG CRM is a customer relationship management platform with multi-provider communications (SMS via Telnyx, voice calls, email via AWS SES) and Gemini AI integration for intelligent automated responses.

Architecture

• Backend: FastAPI (Python), PostgreSQL + pgvector (Cloud SQL)
• Frontend: React (Vite)
• AI: Gemini with pgvector RAG
• Communications: Telnyx (SMS/voice), AWS SES (email)
• Auth: JWT-only (no Azure AD MSAL)
• Deployment: GCP Cloud Run

Key Features

• Multi-provider communications (SMS, voice, email)
• Gemini AI chatbot with pgvector RAG
• Speech gathering and DTMF (touch-tone)
• Self-service registration + MFA (TOTP)
• Email verification flow
• Scheduled message campaigns

Domains

• kog-api.netrunsystems.com (API)
• kog.netrunsystems.com (Frontend)