Intirkon Platform Whitepaper

Executive Summary

Intirkon is a multi-tenant managed service provider (MSP) management platform built on Microsoft Azure. It replaces fragmented RMM, PSA, and security tools with a unified platform that leverages Azure Lighthouse for cross-tenant management at scale.

The Problem

MSPs today operate with a patchwork of disconnected tools: one for remote monitoring, another for ticketing, another for security, and yet another for compliance. Each tool has its own tenant model, its own dashboards, and its own billing. The result is operational complexity that scales linearly with customer count.

The Solution

Intirkon consolidates MSP operations into a single platform:

• Azure Lighthouse provides delegated access to customer subscriptions without credential sharing
• Unified security feeds aggregate alerts from Sentinel, Defender for Cloud, and third-party sources
• Client Shield applies automated threat containment per tenant based on configurable policy rules
• Compliance dashboard tracks posture against SOC2, ISO 27001, NIST, and CIS benchmarks
• Row-level security ensures complete data isolation between tenants at the database layer

Architecture

Intirkon uses a FastAPI backend with SQLAlchemy and PostgreSQL (with RLS), a React 18 frontend with TypeScript, and Azure infrastructure including Key Vault, Service Bus, and Container Apps. The platform is designed for horizontal scaling with tenant-aware routing at every layer.

Target Market

Intirkon is built for MSPs managing 10-500 customer environments who want to consolidate tooling, reduce per-tenant operational cost, and differentiate with security-first managed services.

For a full demo or technical deep-dive, contact us at sales@netrunsystems.com.